True North Homes

Overview

True North Homes(“we”, “our”, or “us”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights as a visitor to https://tnhok.com.

What We Collect

• Information you provide voluntarily — If you submit a contact request, we collect your name, email address, and any message you write. Your phone number is optional.
• Favorites & preferences — If you save a home as a favorite or create a profile, that data is stored locally in your browser and, if you provide your email, in our secure database so you can access it across devices.
• Analytics — We use Google Analytics to understand aggregate traffic patterns (pages visited, session duration, device type). Google Analytics does not identify you personally unless you have a Google account and are signed in to it.

What We Do NOT Collect

• We do not collect personal information unless you actively provide it (contact form, profile).
• We do not sell, rent, or share your information with third-party advertisers.
• We do not track you across other websites.

How We Use Your Information

• To respond to contact requests and connect you with the appropriate builder.
• To save your favorite homes so they persist between visits (if you create a profile).
• To improve our website through aggregated, anonymized analytics data.

Cookies & Local Storage

We use browser localStorage (not traditional cookies) to store your favorite homes and recently viewed properties. This data never leaves your device unless you create a profile. No tracking identifier is generated before you take an action on this site. Google Analytics may set cookies governed by Google’s Privacy Policy.

Data Retention

Contact request data is retained for 2 years to facilitate builder follow-up and to improve our services. You may request deletion at any time by emailing us.

Your Rights (CCPA & General)

You have the right to request access to, correction of, or deletion of your personal data. We honor all such requests promptly. To exercise your rights, contact us at web@tnhok.com.

Contact

Questions about this policy? Email us at web@tnhok.com.